Why This Woman Created an App to Finally Get Child Support From Her Ex

How a lot would you pay to by no means speak to your ex once more?

In the event you’re like many mother and father coping with little one assist, your reply would most likely be “loads.”

For Sheri Atwood, it definitely was. She received so sick of chasing her ex to gather little one assist that, at one level, she merely gave up.

For 3 years.

“They are saying the highest two causes for divorce are cash and communication,” she explains. “While you divorce with kids, you need to talk about cash. So it would not get higher, it will get worse.”

Determined for an answer that eliminated the effort from little one assist — however nonetheless ensured she received paid — Atwood determined to take issues into her personal fingers.

Why She Began SupportPay

“When mother and father separate, there are all these professionals concerned within the course of,” she says. “After which they get that child-support order, all people leaves, and it’s as much as the mother and father to handle.”

Often, the order features a set month-to-month quantity (often called base assist), plus directions to share extra bills like training and extracurriculars.

For Atwood, although her divorce was amicable, managing little one assist shortly turned exhausting. Each time she noticed her ex to trade their daughter, she discovered herself rattling off a listing of requests for cash.

He’d make excuses, and barely believed the gadgets value as a lot as they did, Atwood says.

“So I began speaking to plenty of different dads, who’re often those reimbursing,” she explains. “They mentioned, ‘I’ve no downside paying if I do know the cash’s going to my child — however I do not wish to assist my ex and their way of life.’”

She realized mother and father wanted a simple method to monitor (and show) bills and request funds — primarily, a instrument that offered expense reviews for the enterprise of elevating a toddler.

She searched on-line, and was shocked to find it didn’t exist but.

Seeing a necessity she may fill, Atwood stop her company tech job, taught herself to code, and launched the beta model of SupportPay in 2011.

Seven years later, it has 40,000 customers.

How SupportPay Works

SupportPay permits you to monitor bills, add receipts, and ship funds straight between financial institution accounts (with out revealing your monetary data to your ex).

For recurring bills, you possibly can arrange automated funds, and for bills you don’t agree with, you possibly can dispute them.

The app can be utilized for each extras and base assist — an possibility that, based on Atwood, many mother and father don’t notice they’ve.

“While you get a toddler assist order, you possibly can select to make the cost straight,” she says.
“You don’t should have your little one assist garnished should you show you make your funds on time.”

And since SupportPay offers a third-party report of bills and funds, many mother and father use it in courtroom, too.

“The product helps either side,” says Atwood. “The dad or mum who’s getting reimbursed is 90% extra prone to receives a commission — and the one who’s paying has data in a single central place.”

Quickly, the app will roll out extra options together with direct cost of third events (like your little one’s daycare), picture and video sharing, and a SupportPay debit card, calendar and chat perform.

May SupportPay Assist You?

SupportPay is accessible for Apple or Android, or as a net platform.

Although the older critiques are very optimistic, a number of newer critiques complain about technical points. Atwood says the newest model fastened these bugs.

The free model of the app permits you to monitor two bills per 30 days, keep six months of data and use PayPal for funds.

For the full options, together with direct deposit and limitless bills and report preserving, you’ll have to pay $14.99 per 30 days, or $9.99 per 30 days billed yearly.

That being mentioned, Atwood doesn’t need cash to face in the way in which of somebody utilizing her app.

“If there’s somebody who cannot afford the $9.99 a month, they need to contact us,” she says. “Pay us what you’re feeling the worth is.”

Relying in your relationship together with your ex, that may very well be lower than $10 a month… or it may very well be fairly near priceless.

Susan Shain is a contract author and digital nomad. She covers journey, meals and private finance (mainly, how to economize so you possibly can journey extra and eat extra). Go to her weblog at susanshain.com, or say hello on Twitter @susan_shain.

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