Why This Woman Created an App to Finally Get Child Support From Her Ex

How a lot would you pay to by no means discuss to your ex once more?

When you’re like many mother and father coping with baby help, your reply would most likely be “so much.”

For Sheri Atwood, it definitely was. She bought so sick of chasing her ex to gather baby help that, at one level, she merely gave up.

For 3 years.

“They are saying the highest two causes for divorce are cash and communication,” she explains. “If you divorce with kids, it’s important to talk about cash. So it would not get higher, it will get worse.”

Determined for an answer that eliminated the effort from baby help — however nonetheless ensured she bought paid — Atwood determined to take issues into her personal arms.

Why She Began SupportPay

“When mother and father separate, there are all these professionals concerned within the course of,” she says. “After which they get that child-support order, everyone leaves, and it’s as much as the mother and father to handle.”

Often, the order features a set month-to-month quantity (generally known as base help), plus directions to share extra bills like training and extracurriculars.

For Atwood, although her divorce was amicable, managing baby help rapidly turned exhausting. Each time she noticed her ex to trade their daughter, she discovered herself rattling off an inventory of requests for cash.

He’d make excuses, and infrequently believed the objects price as a lot as they did, Atwood says.

“So I began speaking to quite a lot of different dads, who’re often those reimbursing,” she explains. “They mentioned, ‘I’ve no downside paying if I do know the cash’s going to my child — however I do not wish to help my ex and their life-style.’”

She realized mother and father wanted a simple technique to monitor (and show) bills and request funds — primarily, a device that supplied expense experiences for the enterprise of elevating a baby.

She searched on-line, and was shocked to find it didn’t exist but.

Seeing a necessity she might fill, Atwood give up her company tech job, taught herself to code, and launched the beta model of SupportPay in 2011.

Seven years later, it has 40,000 customers.

How SupportPay Works

SupportPay means that you can monitor bills, add receipts, and ship funds straight between financial institution accounts (with out revealing your monetary data to your ex).

For recurring bills, you’ll be able to arrange automated funds, and for bills you don’t agree with, you’ll be able to dispute them.

The app can be utilized for each extras and base help — an choice that, in keeping with Atwood, many mother and father don’t understand they’ve.

“If you get a baby help order, you’ll be able to select to make the fee straight,” she says.
“You don’t need to have your baby help garnished in the event you show you make your funds on time.”

And since SupportPay supplies a third-party report of bills and funds, many mother and father use it in court docket, too.

“The product helps either side,” says Atwood. “The mother or father who’s getting reimbursed is 90% extra prone to receives a commission — and the one who’s paying has information in a single central place.”

Quickly, the app will roll out extra options together with direct fee of third events (like your baby’s daycare), photograph and video sharing, and a SupportPay debit card, calendar and chat perform.

Might SupportPay Assist You?

SupportPay is out there for Apple or Android, or as a net platform.

Although the older opinions are very optimistic, a number of newer opinions complain about technical points. Atwood says the newest model fastened these bugs.

The free model of the app means that you can monitor two bills per 30 days, keep six months of information and use PayPal for funds.

For the full options, together with direct deposit and limitless bills and report maintaining, you’ll must pay $14.99 per 30 days, or $9.99 per 30 days billed yearly.

That being mentioned, Atwood doesn’t need cash to face in the way in which of somebody utilizing her app.

“If there’s somebody who cannot afford the $9.99 a month, they need to contact us,” she says. “Pay us what you’re feeling the worth is.”

Relying in your relationship along with your ex, that may very well be lower than $10 a month… or it may very well be fairly near priceless.

Susan Shain is a contract author and digital nomad. She covers journey, meals and private finance (mainly, how to economize so you’ll be able to journey extra and eat extra). Go to her weblog at susanshain.com, or say hello on Twitter @susan_shain.

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