Privia Health Is Now Hiring a Work-From-Home Customer Experience Specialist

Young woman using VoIP headset with laptop online.

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You’ve received stellar customer support expertise.

Multitasking is second nature.

Should you had been a superhero, your identify can be The Drawback Solver.

And to prime all of it off, you like the concept of incomes a paycheck from the consolation of your personal residence.

Sound such as you? Then you definitely’ve come to the precise place.

Doctor observe administration firm Privia Well being is hiring a distant buyer expertise specialist.

On this customer support job, you’ll help Privia Well being’s prospects with any questions on billing, the affected person portal and different requests like assist with declare decision.

It is a full-time, work-from-home gig that requires a dedication to working eight-hour shifts, between eight a.m. and 6 p.m.

If this doesn’t sound like a great match, haven’t any worry! You’ll be able to go try our Jobs web page on Fb, it’s filled with superior, work-from-home alternatives.

Distant Buyer Expertise Specialist at Privia Well being

Pay: Not specified

Obligations embrace:

  • Guiding prospects by way of the affected person portal
  • Offering tech help to prospects
  • Monitoring and resolving any requests from sufferers
  • Producing reviews for managers

Candidates for this place should have:

  • A highschool diploma
  • Wonderful verbal and written communication expertise
  • Capability to work independently whereas sustaining accuracy and timeliness
  • Expertise utilizing Microsoft Workplace software program
  • Availability to work an eight-hour shift, between eight a.m. and 6 p.m.
  • Excessive-speed web entry
  • A quiet, designated residence work area
  • Capability to adjust to all HIPAA guidelines and laws

Good to have:

  • Earlier expertise with healthcare billing and declare decision
  • Expertise in a name middle customer support setting

Apply right here for the Buyer Expertise Specialist job at Privia Well being.

Kaitlyn Blount is a junior employees author at The Penny Hoarder. Her superhero identify can be The Southern-Fried Sentinel.

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