Automattic Is Hiring Happiness Engineers to Provide Customer Tech Support

So the concept of being a happiness engineer appeals to you. However what, precisely, is a happiness engineer?

Principally, you’ll make folks completely happy by troubleshooting WordPress, WooCommerce and Jetpack points as a distant tech assist rep. And happiness engineers appear genuinely completely happy themselves.

“I went from an unfulfilling nine-to-five work life to doing one thing I actually love by serving to make the net a greater place for greater than a billion folks every month with the good 100% distant tech firm on the block,” says Paulo E. Aquino, an Automattic happiness engineer, by way of his weblog.

Automattic, a billion-dollar internet improvement firm based mostly in San Francisco, is the dad or mum company for the platforms talked about above. So that you’ll want a eager understanding of how they function.

These are full-time jobs. The itemizing didn’t specify a pay vary or necessities for schooling and expertise.

Automattic is understood to have an fascinating work tradition, typically even hiring folks earlier than even assembly them, says Enterprise Insider. Oh, and the corporate can even provide you with $2,500 to deck out your house workspace.

It’s additionally price noting that some journey is required. Most Glassdoor critiques forecast about three weeks a 12 months. However happiness engineers can take advantage of it by visiting locations similar to San Francisco, Park Metropolis, Utah, and even Budapest, Hungary.

Hey, journey’s not for everybody. Neither is tech assist. We don’t decide. Take a look at our Jobs web page on Fb. We submit new alternatives there on a regular basis.

Happiness Engineer at Automattic

Pay: Salaried

Tasks embody:

  • Drawback-solving in actual time by screen-sharing and live-chatting with clients
  • Exterminating bugs on all Automattic platforms
  • Maintaining detailed experiences on technical points
  • Forging a way of group with clients by offering caring and personable customer support

Candidates for this place should have:

  • Working data of Automattic’s merchandise
  • Prime-notch writing and communication expertise
  • Understanding of HTML, WordPress and CSS
  • Dedication to delivering first-rate buyer assist
  • Capability to work some nights and weekends

Apply right here for the Happiness Engineer at Automattic.

Adam Hardy is an Editorial Assistant at The Penny Hoarder.

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