American Express Is Hiring Remote Customer Care Reps (And Pays $15/Hour!)









Hear, we’ve all had these days when slipping out of pajamas and braving the morning commute looks like a sisyphean activity.

With this part-time, work-from-home gig, you’ll by no means have that feeling once more. And the advantages are fairly baller.

American Specific is hiring digital buyer care professionals in each U.S. state however California, Alaska or Hawaii, based on an inventory from Work at Residence Mother Revolution.

You’d be serving to Amex clients with account points after finishing a 14-week coaching course.

If this doesn’t sound like match, we at all times produce other distant alternatives on The Penny Hoarder Jobs web page on Fb. Test it out.

American Specific Jobs: Digital Buyer Care Skilled

Pay: $15.73/hour

Duties embody:

  • Answering calls in a fast-paced atmosphere
  • Addressing common and account-specific questions from clients, offering clients with clear and concise account info and updating accounts when needed
  • Utilizing the American Specific Relationship Care philosophy by discovering distinctive options to buyer points, touting the advantages of being a cardholder and offering related gives for members
  • Utilizing instruments and assets to anticipate buyer wants and handle options
  • Assembly objectives that could possibly be primarily based on buyer surveys, common name time, attendance and high quality of service

Candidates for this place will need to have:

  • Efficiently accomplished a 14-week on-the-job coaching course
  • Earlier expertise in customer support, with telephone help most well-liked 
  • The resilience to handle a stream of telephone calls whereas additionally balancing performances throughout a wide range of metrics
  • Technical savvy to navigate a Home windows-based system
  • Self-discipline relating to scheduling
  • Excessive-speed DSL or cable web with 10 mbps obtain and 1 mbps add pace
  • A house free from background noise

Advantages embody:

  • Efficiency-based incentives
  • Medical, dental and imaginative and prescient plans

Apply right here for these American Specific jobs.

Alex Mahadevan is an information journalist at The Penny Hoarder.  

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