A Place for Mom Is Filling Multiple Work-From-Home Customer Service Jobs





If speaking on the telephone and fixing issues are two of your favourite pastimes, we’ve acquired some jobs for you.

A Place for Mother, the most important senior-living referral service within the U.S., is in search of an onboarding coordinator and a customer support coordinator. Each jobs require speaking over the telephone and thru electronic mail with A Place for Mother clients and companions.

These jobs with A Place for Mother are completely distant, so you have got the liberty to work from the consolation of your property workplace (or sofa).

But when these jobs aren’t calling your title, no worries. Take a look at our Jobs web page on Fb, the place we’re all the time posting new work-from-home alternatives!

Onboarding Coordinator at A Place for Mother

A Place for Mother is in search of a work-from-home onboarding coordinator. On this place, you’d be working with senior residing communities which can be new companions.

Pay: Hourly, not specified

Duties embody:

  • Creating relationships with new companions
  • Aiding new companions to make sure they’ve a correct onboarding expertise
  • Scheduling conferences with new companions to ascertain expectations
  • Organizing and delivering orientation webinars to teach on finest practices
  • Following up with new companions commonly
  • Getting ready weekly experiences for the senior supervisor and companion growth groups

Candidates for this place should have:

  • Two to 3 years of expertise in customer support
  • Capacity to correctly talk with executives by way of telephone or electronic mail
  • Wonderful group abilities
  • An enthusiasm for constructing and sustaining relationships
  • The power to prioritize duties whereas assembly work expectations
  • Microsoft Workplace Suite proficiency

Good to haves:

  • Earlier expertise with A Place for Mother or one other senior residing service

Apply right here for the work-from-home onboarding coordinator job.

Buyer Expertise Coordinator at A Place for Mother

A Place for Mother can be in search of a work-from-home buyer expertise coordinator.

You’ll be in command of answering questions and considerations from companion senior residing communities and affiliate manufacturers.

Pay: Hourly, not specified
Duties embody:

  • Answering calls and emails from communities
  • Verifying accuracy of information utilized by the Senior Dwelling Advisors group
  • Contacting communities that submitted cancellation notices
  • Participating in group conferences/calls
  • Dealing with any considerations from companions

Candidates for this place should have:

  • An enthusiasm for buyer care and constructing relationships
  • Capacity to make use of buyer relationship administration software program and instruments
  • The main focus to work independently whereas assembly deadlines
  • Microsoft and Google Suites abilities
  • A chosen work-from-home workplace house that’s free from distractions
  • The power to work a 40-hour week

Good to haves:

Apply right here for the Buyer Expertise Coordinator Job at A Place for Mother.

Kaitlyn Blount is a junior workers author at The Penny Hoarder.

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